Do you remember the last misunderstanding you had with a friend? It’s probably an indication that one or both of you haven’t mastered the act of effective communication. Good communication skills does not only foster your interpersonal relationships. Its importance in your career pursuit, business growth and workplace associations cannot be overlooked. Whether it’s a presentation, job interview or in a committee, the ability to pass a message across to another without been misunderstood is what communication is all about.
The understanding that communication is not only verbal is paramount here. While verbal communication involves the content of your speech, the grammar, articulation of the sounds and voice variation, non-verbal communication involves how you deliver it; Your countenance and your body language accounts for whether you’ll be clearly understood by your listener or not.
Imbibe the tips below in your day to day communication and you are on your way to becoming a great communicator!
Evaluate your Audience. “Who am I talking to?” Knowing the peculiarity of your listener is very important. Knowing whether or not your friend has issues with anger management will definitely help caution you on the right words to say and the right time to say them. The way you would communicate to a group of professors is certainly different from how you would communicate as the master of a ceremony. Knowing your audience helps to ascertain what irritates them and what does not. Always ask yourself “Who am I talking to?”
Listen. If you are an extrovert, listening could be a bit boring, yet to communicate effectively, you have to listen. It is easy to assume that you understand what a speaker or questionnaire is saying, subsequently you may find out that you understand only about 20% of it. Therefore listen and listen attentively.
Be content ready always. To communicate effectively especially when it’s impromptu, the relevant words, quotes, facts and statistical figures have to be in your subconscious mind. To achieve this is to read literatures, listen to news and be conversant with trending events.
The place of novelty. Storytelling and the use of statistical facts or figures are novel ways to make your listener/audience remember your speech. If after thirty days, your speech can still be remembered then you are a good communicator.
Engage your audience – Get feedbacks. Communication is a two-way channel. You speak and you listen hence the need for feedbacks. Engaging your audience caters for this. It could be as easy as throwing a relevant joke or asking a hypothetical question. This makes your communication interactive and less boring.
Watch your body language. Right words said in the wrong way communicates a wrong intention. Proper use of body parts such as the head, eyes, face, hands and legs are very important. Putting on a smiling face while talking about a fire accident is certainly contradictory. Good body language guarantees you a confident first impression. The next time you have to stand in front of an audience to speak, avoid hanging down your head, and stand upright with your hands by your side. Maintain eye contacts – be careful not to stare. Use open hand gestures – this could distract your audience if not controlled. Change position if need be – be sure the focus of your audience is still your message and not the rhythm of your leg. Backing your audience for any reason at all is a no – no. Remember, good body language guarantees you a confident first impression.
Communication is a daily exercise that need be improved. Whether for interpersonal relationships or professional growth, these verbal and non-verbal cues are relevant – Be content ready at all times. Learn the act of listening. Know your audience, engage them to get feedbacks, remember to communicate in novel ways that they can remember and watch your body language. There you are, you can start communicating effectively from today.
Fruitful E. John